Several years ago I knew a man by the name of Jim Eggert. Jim owned 7 dry cleaners and out of nowhere, sold 6 and kept the last one as an owner-operator. At the time I was convinced he was doing something he would terribly regret…. but now I understand just how bright he really was.

In 1993 we had 1 store. By 1996 we had expanded to operations in Texas and Florida. We had columnists from Entreprenuer and Small Business magazines wanting to do articles on our company, and offers to buy our company from Ohio to Oklahoma. We had it all, or so we thought.

Like most of the things I have learned in my life, I have learned the hard way that being bigger does not automatically mean being better, that emotionally and financially a well managed-1 location business beats multiple locations hands down....and like Jim and his dry cleaners, and to the dismay of our family and friends, as of January 1998 Window Works was once again a local -1office company. Ironically, my family, our employees and our customers, have never been happier.

It has also become apparent that we are now more organized, more efficient and more service oriented than we have ever been. It is a wonderful feeling and I suppose if we had to go through all that we have to get here, so be it.

Jim obviously was much wiser than I gave him credit for. To this day I can still hear him say "...Regardless of the business... if you offer a product or service at a reasonable price. If you don't cheat or lie to your customers. If you do what you told them you would and treat them like something more than a number,.... they will knock your doors down to do business with you..."

Somewhere, that should be written in stone.

Thanks again for visiting our website,
We look forward to servicing you.

Derrick Eads
Owner
Window Works!

We welcome your thoughts, comments and suggestions

From the desk of Derrick Eads, owner
Georgia Window Works, Inc.